Shore University LMS: Empowering Growth Through Self-Driven Learning

Shore University offers numerous self-driven course options available to any leader, manager, or team member in our portfolio. Courses contain a variety of videos, audio, course decks, interactive content, and supplementary materials to enhance learning. Our offerings are always growing based on feedback from learners and portfolio companies more broadly.

"This came at a perfect time for me as I am getting back to managing a team. I found each section to be well-structured and informative. The short videos followed by questions at the end of each section helped me reflect on what I learned and what I could take away from each lesson. I appreciate that the slides were made available at the end as well. The visual slides were particularly helpful as they reminded me of situations I have encountered previously. Having visuals to reference and prepare for difficult conversations would have been incredibly helpful back then. It would have alleviated the pressure and made managing tough conversations much easier."

Program Manager, Completed Management Foundations

Courses

Featured Courses:

01

Management Foundations

This course helps lay the foundations for what it means to be a great manager. From developing yourself, to building your team, to managing your time, this course offers practical frameworks and tools for new and experienced managers alike.

02

Team Member Essentials

This course will introduce learners to key principles and practices for being a productive and effective team member regardless of company or industry. It highlights critical mindsets as well as tactical approaches to engaging in and supporting team success.

03

Key Concepts of Customer Service

This course is designed to introduce you to the basics of customer service. You will learn why it is so important, how to develop your own mindsets and skills, and some tactical tips for putting good customer service into action.

04

Customer Experience Strategy

This course is built around the Customer Experience Framework and developing team and business level strategies for creating, implementing, and evaluating it. Participants will take a deep-dive into each of the core components.

05

Leading Change

This course is designed to help leaders understand sources of resistance to change, cultivate change readiness, and provide a framework for implementing change effectively.

06

Managing Difficult Conversations

This course explores essential strategies and practical techniques that will help leaders and managers navigate sensitive topics with confidence and clarity, whether you are addressing feedback, resolving conflicts, or communicating with supervisors.

07

Communicating Through Change

This course helps leaders communicate change with clarity, confidence, and purpose. Learners will craft effective communication strategies, activate managers as change leaders, and use storytelling to align teams, reduce resistance, and sustain momentum throughout the change process.

08

Influence Without Authority

This course empowers leaders to influence effectively in all directions—downward to direct reports, laterally with peers and collaborators, and upward with bosses and executives. This course supports mid-level managers and executives who want to sharpen their influence skills.

Courses

Topics Spanning a Wide Range of Business and Leadership Themes

Meaningful Metrics:

Creating KPIs and Dashboards That Matter

Time Management:

Maximizing Your Most Precious Resource

Rewards and Recognition:

How to Create a Great Place to Work

Delegation:

The Core Principles of Why, What, How, Who

Meetings Matter:

Practical Strategies for Impactful Team Meetings

Leading Multi-Generational Teams:

Bridging Diverse Perspectives

Building a Bench:

Finding, Hiring, Evaluating, and Retaining Top Talent

P&L Mastery:

Analyze, Interpret, and Communicate Business Results

Self-Awareness & Emotion Regulation:

Mastering Your Mindset from the Inside Out